BajiFire'sPrivacy Policy
Your Data, Our Responsibility

Introduction & Purpose

Welcome to BajiFire. This Privacy Policy document explains how we — the BajiFire platform — collect your personal information when you use our website and app, how it is used, how long it is retained, and with whom it may be shared.

BajiFire holds the privacy of its users in the highest regard. We believe that transparency and honesty are the foundation of a lasting, trusted relationship. That is why our Privacy Policy is written in plain language — so you can clearly understand how we handle your information.

This policy applies to all use of BajiFire services from your device — including browsing the website, registering an account, betting, playing games, and making financial transactions.

What Information We Collect

BajiFire collects various types of information to help us improve our services and personalise your experience. A detailed breakdown of the information we collect is provided below:

• Identity Information: Full name, date of birth, and National ID number (where applicable).
• Contact Information: Email address, mobile number, and current residential address.
• Financial Information: Bank account or mobile banking numbers (bKash, Nagad, etc.), along with deposit and withdrawal records.
• Device & Technical Information: IP address, browser type, operating system, and device model.
• Behavioral & Usage Data: Games played, time spent active, bets placed, and more.
• Cookie & Tracking Data: We use cookies to enhance your browsing experience on our website.

For age verification purposes, we may request government-issued ID information in certain cases. This is part of BajiFire's responsible gaming policy.

How Your Information Is Used

BajiFire uses the information it collects solely for legitimate purposes. We never sell your data to third parties. Information is used only for the purposes listed below:

• To create, verify, and manage your account.
• To process deposits, issue bonuses, and complete withdrawals.
• To prevent fraud and money laundering, in accordance with our KYC and AML policies.
• To send you personalised offers and promotions tailored to your preferences.
• To improve customer service and resolve technical issues.
• To meet legal obligations and provide required information to regulatory authorities.
• To ensure the security and stability of the platform.

Whenever we use your data, we ensure it remains within the scope of your given consent or applicable law.

Data Sharing & Disclosure

BajiFire shares your personal information with third parties only in specific, limited circumstances:

• Payment Providers: Necessary information is shared with our authorised payment partners to process your transactions.
• Technology Service Providers: With contracted service providers for cloud hosting, cybersecurity, and analytics.
• Law Enforcement Agencies: Information may be disclosed in compliance with court orders or government directives.
• Fraud Prevention Services: With specialist firms to ensure the security of the platform.

Beyond the situations outlined above, BajiFire never sells, rents, or transfers your personal information to any third party. All our partners operate under strict data protection agreements.

Data Retention Period

We retain your data for as long as your account is active and for a defined period thereafter — typically up to five years after account closure, in compliance with financial regulations and anti-money laundering laws.

Once the data retention period expires, we securely and permanently delete the information or anonymise it so that it can no longer be linked to any individual.

Cookie Policy

BajiFire uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required for the core operation of the website.
• Performance Cookies: To understand which pages receive the most visits.
• Preference Cookies: To remember your language preferences and personal settings.
• Marketing Cookies: To show you relevant advertisements and offers.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some features on the site.

Your Rights

Every BajiFire user holds certain rights over their personal data. It is important that you are aware of these rights:

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification:You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You can object to your data being used for marketing or profiling purposes.
• Data Portability: You may receive your information in a structured, portable format.

To exercise any of your rights, please contact our support team. We will endeavor to respond to your request within 30 business days.

Security Measures

BajiFire employs industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption across all data transmissions.
• Two-Factor Authentication (2FA) applied to all logins.
• Regular security audits and penetration testing.
• Restricted access — only authorized personnel can access your data.
• Real-time anti-fraud monitoring system.

That said, no data transmission over the internet can be guaranteed to be completely secure. Despite our best efforts, we cannot promise 100% security. If you notice any suspicious activity, please contact our support team immediately.

Policy Changes

BajiFire may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the website or notify you via your registered email address. The date of the latest update is shown at the top of this page.

Continued use of the website after a policy update will be considered as your acceptance of the revised terms. We therefore recommend visiting this page regularly.

Contact Us

For any privacy-related questions, complaints, or requests, please contact our dedicated Privacy Team:

• Email: support@bajifire.com
• Live Chat: Available through our website 24/7.

We take your privacy concerns seriously and strive to resolve them promptly.